Ackermann Elektrotechnik

My wife is finally free — and we have more orders than before

100%reachability

0missed calls

+15%more orders

“My wife used to take all the evening calls. Since the AI phone assistant, she's finally free — and we still have more orders than before.”

Jörg Ackermann

Master Electrician, 3-person team

About the Company

Electrical company with 3 employees. Specializing in residential wiring, smart home, and solar panel connections. Family-run since 1998.

Quick Jump

Challenge Solution Results

Industry

Electricians

Solution

AI Phone AssistantAppointment Booking

Team Size

3 employees

Challenge

Days on job sites, evenings on the phone.

Jörg Ackermann and his two journeymen spend all day on construction sites. Nobody answered the phone during work hours. So his wife took over calls from 5 PM — alongside childcare. A situation that had been straining the relationship for years.

Customers call, nobody answers.

Between 8 AM and 5 PM, the business was practically unreachable. Potential customers called once, got no answer, and hired the next electrician from Google. Ackermann lost orders without even knowing it.

Solution

AI phone assistant — around the clock

Every call is answered immediately: appointment requests logged, callback times arranged, standard questions answered. The AI understands electrical-specific inquiries and distinguishes between emergencies and routine appointments.

Evening briefing instead of phone marathon

At 5 PM, Ackermann gets a sorted list of all inquiries: who called, what's needed, how urgent. He confirms appointments with one click. No more callback marathons.

Results

His wife is finally free

Jörg Ackermann: 'That was the real reason. My wife took evening calls for 7 years. Since the AI, no business phone rings at our house in the evening. She told me: This is the best thing you've ever done for us.'

More orders with the same team

With seamless reachability, inquiries come in that would have been lost before. In the first month, 3 additional orders — including a complete house installation that would have gone to a competitor.

100%

reachability (was ~40%)

calls wife has to answer

+15%

more orders in Q1

Sound like your situation?

In a short conversation, we look at where you're losing the most time — and whether a solution makes sense.

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