Malerbetrieb Hoffmann

3 facade jobs saved — because no call gets lost anymore

0missed calls

3major jobs saved

100%calls documented

“I'm on the scaffolding all day — I used to miss 5-6 calls daily. Now every call is captured, and in the evening I have a clean list. Last month there were 3 facade jobs I would have lost otherwise.”

Markus Hoffmann

Master Painter, 6 employees

About the Company

Painting company with 6 employees. Specializing in facade renovation, interior design, and drywall. Family-run since 1988.

Quick Jump

Challenge Solution Results

Industry

Painters

Solution

AI Phone AssistantDaily List Automation

Team Size

6 employees

Challenge

Phone rings on the scaffolding.

Markus Hoffmann stands all day on scaffolding — 10 meters up, facade work. The phone rings in his jacket pocket below. When he climbs down after 2 hours: 5 to 6 missed calls. Some never call back because the next painter from Google picks up right away.

Evenings returning calls instead of family time.

After work, the callback marathon began: returning calls, scheduling, clarifying details. Often until 8 PM. A ritual that frustrated his wife and two kids for years.

Solution

AI answers every call immediately

The phone assistant answers every call — immediately, professionally. It captures the request type (facade, interior, drywall), asks for address and timeline, and prioritizes by urgency. Emergencies are forwarded directly to Hoffmann's phone.

Sorted daily list at 5 PM

Instead of scattered voicemails, Hoffmann gets a sorted list at 5 PM: who called, what's needed, how urgent. He confirms appointments with one click. Done in 15 minutes — instead of 3 hours.

Results

3 facade jobs that would have been lost

Markus Hoffmann: 'In the first month, 3 major facade jobs came in that I never would have gotten without the AI. People would have called once, reached nobody, and gone to the next painter.'

Evenings are evenings again

The callback marathon is over. Hoffmann spends 15 minutes on his daily list instead of 3 hours on the phone. His wife: 'We finally have our dad back in the evenings.'

missed calls

major jobs secured in month 1

15 min

instead of 3 hours callbacks

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