All Case Studies

Hauser Elektroservice

3 more orders per month — because no quote falls through the cracks

+3orders per month
0forgotten follow-ups
100%quotes tracked
Hauser Elektroservice
I used to write quotes and hope. Now the system follows up automatically — and I get orders I would have lost. Three additional ones per month, at least.

Stefan Hauser

Owner, Hauser Elektroservice

About the Company

Electrical company with 5 employees. Specializing in electrical installation, building technology, and photovoltaics. 60% of business from quote requests.

Industry

Electricians

Solution

Automated Quote Follow-UpAI Phone Assistant

Team Size

5 employees
Challenge

Quote written, then silence.

Stefan Hauser wrote 5 to 8 quotes per week. Then: nothing. No follow-up because there was no time. Customers who didn't respond immediately were lost — not because the quote was bad, but because the next electrician followed up faster.

No overview, no system.

Quotes sat in email folders and on the desk. Who had confirmed? Who still needed a response? Who was even still interested? Hauser often didn't know — and lost orders through pure chaos.

Solution

Automatic follow-up after 3 and 7 days

Every quote is automatically tracked: a friendly email reminder after 3 days, a call from the AI phone assistant after 7 days. The customer is asked whether questions remain, whether an appointment is needed, or whether they've decided differently.

Real-time status overview

Hauser sees at a glance: which quotes are open, followed up, or confirmed. No more searching through emails, no forgotten customers. Everything in one place, automatically updated.

Results

3 more orders per month

Stefan Hauser: 'They're not new customers — they're customers I was losing before. They were interested, but I never followed up. Now the AI does, and people say yes. Three more orders, every month, at least.'

Customers appreciate the reliability

Several customers have spontaneously praised how professional the quoting process is. One regular said: 'With you, I'm not forgotten.' That was exactly the problem before.

+3

additional orders per month

100%

quotes systematically tracked

0

forgotten follow-ups

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