Praxis Kirchner

8 extra treatments per week — how a physical therapy practice turned documentation into therapy time

8extra treatments per week

2 hdocumentation saved per therapist

0setup effort

“Mandu set everything up — we just had to share our hours and services. Now my therapists each save 2 hours of documentation per week. That's 8 extra treatments.”

Thomas Kirchner

Practice Owner, Praxis Kirchner

About the Company

Physical therapy practice with 4 therapists. Broad service range from physiotherapy to sports rehabilitation. Around 180 active patients.

Quick Jump

Challenge Solution Results

Sector

Physical Therapy

Solución

AI DocumentationVoice-Controlled Therapy Notes

Tamaño del equipo

5 employees

Challenge

Treat or document — you can't do both at once.

Each therapist spent 30 to 40 minutes daily on treatment reports, therapy progress notes, and billing prep. Between patients, there were often only 5 minutes — too little for proper documentation. So evenings were spent catching up. Two therapists had already hinted that the evening work wasn't sustainable long-term.

Handwritten notes, scattered papers.

Therapy notes were hastily jotted on paper during treatment and transferred to the practice system in the evening. Details were regularly lost. An insurance auditor had already flagged documentation gaps during a routine check.

Solution

Voice-controlled therapy documentation

After each treatment, therapists briefly dictate their notes — findings, exercises, progress, next steps. The AI automatically structures this into insurance-compliant format. Technical terms like trigger point therapy, PNF, or electrotherapy are recognized correctly.

Direct integration into existing systems

Mandu handled the entire setup. The practice just had to share opening hours, service catalog, and therapist specializations. No IT knowledge needed, no training, no disruption to daily routines. Everything was live after 8 days.

Results

2 hours per therapist, per week — back

Four therapists times 2 hours — that's 8 treatment hours that were previously lost to paperwork. Thomas Kirchner: 'My therapists go home on time now. And the documentation is actually better than before — cleaner, more complete, insurance-compliant.'

Documentation quality improved

The structured AI documentation is consistently complete. The next insurance audit found zero issues. Therapists report being able to focus better on patients because the documentation pressure is gone.

extra treatments per week

2 h

documentation saved per therapist/week

100%

insurance-compliant documentation

Sound like your practice?

In a short conversation, we look at where you're losing the most time — and whether a solution makes sense.

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