Tischlerei Berger

At the circular saw — and still never missing an order

0missed orders

100%reachability

1major order secured immediately

“I'm at the circular saw and the AI takes the call. Last week it secured a kitchen order worth 18,000 euros that I would have missed otherwise. That alone made it all worth it.”

Andreas Berger

Master Carpenter, 3 journeymen

About the Company

Carpentry shop with 3 journeymen. Specializing in fitted kitchens, custom furniture, and interior fit-out. Craftsmanship with modern standards.

Quick Jump

Challenge Solution Results

Sector

Carpentry

Solución

AI Phone AssistantOrder Capture

Tamaño del equipo

4 employees

Challenge

At the machine, you don't answer the phone.

When the circular saw is running, you can't hear anything — and aren't allowed to answer. Safety regulation. Andreas Berger and his journeymen stand at machines 6 to 7 hours daily. During that time, the workshop is unreachable. Potential customers get no answer and call elsewhere.

Big orders go to the fastest.

Fitted kitchens, wardrobes, complete interior work — five-figure orders. These customers compare 2-3 providers and go with whoever responds first. Berger: 'I know at least 2 major orders slip through per quarter because I only call back in the evening.'

Solution

AI takes orders while the saw runs

The phone assistant answers every call immediately. It asks: what's needed (kitchen, furniture, fit-out)? Size? Timeline? Budget range? And captures contact details. Berger gets everything as a sorted message on his workshop tablet.

Immediate confirmation for the customer

The caller gets an instant SMS confirmation: 'Thank you for your inquiry. Mr. Berger will contact you within 24 hours.' The customer knows: they're not forgotten. That's often enough to prevent them from calling the next carpenter.

Results

One kitchen order — secured in week one

Andreas Berger: 'I was at the panel saw when the AI took a call. Fitted kitchen, new build, budget available. Before, they'd have called someone else an hour later. Now I have the order — and the customer told me he couldn't reach anyone at 2 other carpenters.'

No call goes unanswered anymore

Since launch, every call is answered — at any time of day. Berger checks inquiries during lunch and after work. What used to be invisibly lost is now visible and actionable.

100%

reachability (was ~30%)

missed calls

major order secured in week 1

Sound like your workshop?

In a short conversation, we look at where you're losing the most time — and whether a solution makes sense.

Free Consultation

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